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Contact AVOpet

Tell us how we can help.

Our support team can assist with registrations, found pets, privacy requests and technical questions.

Support hours Monday–Friday, 9:00–17:00Privacy-aware Sensitive information is handled carefully
One message.
The right team.Choose a category and we will route your enquiry.

Registration support

Questions about a microchip, visual code or updating a pet profile.

Lost or found pet

Use Lookup first, then contact us if professional assistance is required.

Open secure lookup

Privacy request

Request access, correction or deletion of personal information.

Send a secure message

We’ll make sure it reaches the right person.

Include enough context to help us understand the issue, but never submit payment details or passwords.

  • Registration and account support
  • Privacy and data requests
  • Technical and accessibility feedback

Found an animal in immediate danger?

Contact local animal services or emergency veterinary care first. AVOpet lookup is an identification service and is not an emergency response channel.